Biomella Money Back Guarantee
- Try any of our products for 30 days
- Not happy? Return the items even if lightly used
- Get a refund
Introduction
If you are a first-time buyer and would like to activate your 30 Day Money Back Guarantee, just follow the steps below:
Email hey@gobiomella.com to request a refund and to receive the return address. Send the items back with your preferred carrier (return shipping is the customer’s responsibility) and include a copy of your receipt (or a note with your order number, name, email address, phone number).
On receipt of the items you will receive a refund, this can take between 5-7 business days to be reflected in your account.
Refunds can only be made to the original payment method. Existing users who create a secondary account with a different email address will not be eligible for the 30 Day Money Back Guarantee.
We're happy to offer one exchange per item to help you find the right product. Please note that exchanged items are considered final sale and are not eligible for additional returns, refunds, or further exchanges.